User Data Deletion

User Data Deletion Instructions

TasKey respects the privacy of its users and is committed to protecting personal information in accordance with the Meta (Facebook) Platform Policies and all applicable data protection laws.

This page explains how users can request the deletion of personal data collected through the TasKey application as part of its Facebook integration, including Facebook Lead Ads and Lead Forms data synchronized with the TasKey CRM.

What Data Can Be Deleted

Upon receiving a valid deletion request, TasKey will delete Facebook-related data associated with the User's TasKey account, including, where applicable:

• Information about connected Facebook Pages.
• Facebook Page identifiers and related connection information.
• Business Manager identifiers and related connection information.
• Facebook Lead Forms connected or synchronized with TasKey.
• Lead Form names, IDs, status, and related form information stored by TasKey.
• Lead data submitted through Facebook Lead Forms and synchronized with the TasKey CRM.
• Facebook lead identifiers and related synchronization information.
• Data associated with the synchronization of Facebook Lead Forms and leads with TasKey.

This policy applies only to data obtained through the Facebook integration. Any other data not related to Facebook is handled in accordance with TasKey's general Privacy Policy.

Facebook Lead Ads and Lead Form Data

TasKey may synchronize authorized Facebook Lead Forms and the leads submitted through those forms into the TasKey CRM.

This functionality may involve:

• Retrieving information about authorized Lead Forms.
• Storing Lead Form identifiers and names to maintain the connection between Meta Lead Forms and TasKey.
• Receiving notifications regarding new leads submitted through connected Lead Forms.
• Retrieving authorized lead information from Meta.
• Creating or updating the corresponding lead record within the TasKey CRM.

When a valid deletion request is received, TasKey will delete the Facebook Lead Form and lead-related information stored within TasKey, subject to any retention required by applicable law.

Deleting data from TasKey does not delete the original Lead Form or lead information maintained by Meta. Users may separately manage or delete their data within Meta's services according to Meta's applicable policies and controls.

WhatsApp Business Data Deletion

If you have connected your WhatsApp Business Account to TasKey CRM and wish to delete your WhatsApp Business related data, you may request deletion at any time.

To submit a deletion request, please contact us at:

Email: privacy@taskey.co.il

After verifying your request, TasKey CRM will delete the WhatsApp Business data associated with your account, including, where applicable:

• WhatsApp Business Account (WABA) connection details
• WhatsApp Business Account ID (WABA ID)
• Phone Number ID
• Business Profile information stored by TasKey CRM
• WhatsApp message templates synchronized with TasKey CRM
• WhatsApp Business configuration data stored within TasKey CRM
• Other WhatsApp Business integration data associated with your account

Verified deletion requests will be processed within 30 days, unless a longer retention period is required by applicable law.

Please note that deleting your data from TasKey CRM does not delete your WhatsApp Business Account or Meta Business Account. You may also revoke TasKey CRM's access at any time through your Meta Business settings.

How to Request Data Deletion

Option 1: Request via Email (Recommended)

You may request the deletion of your Facebook-related data by sending an email to:

Email: privacy@taskey.co.il

Subject: Facebook Data Deletion Request

Please include the following information in your request:

• Your full name.
• The email address associated with your TasKey account.
• A clear request to delete your Facebook-related data.
• If applicable, the Facebook Page or Business account connected to TasKey.

Providing this information helps TasKey verify the request and identify the relevant Facebook integration data.

Option 2: Disconnect the Facebook Integration

You may disconnect your Facebook account directly within the TasKey platform or remove the TasKey application from your Facebook account settings.

Disconnecting the Facebook integration will stop TasKey from receiving new Facebook data through the connection.

Please Note: Disconnecting the integration alone does not necessarily delete Facebook-related data that has already been stored in TasKey. To request deletion of previously stored Facebook-related data, please submit an explicit deletion request using the method described above.

Deletion Timeline

After your request has been verified, TasKey will delete the requested Facebook-related data stored by TasKey within thirty (30) days, unless a longer retention period is required by applicable law.

Where data is subject to a legal obligation, legitimate dispute, security requirement, or other lawful retention requirement, TasKey may retain the applicable information for the period required by law.

Contact Information

For questions or requests regarding data deletion or privacy, please contact:

📧 privacy@taskey.co.il

Compliance Statement

TasKey's data handling practices are intended to comply with:

• Meta Platform Terms.
• Meta Developer Policies.
• Meta Data Use Restrictions.
• Applicable data protection and privacy laws.